DOCABI Shipping Policy
At DOCABI, we are dedicated to delivering your pet care products efficiently and securely. Our Shipping Policy outlines the terms and conditions related to the shipping and delivery of your orders.
Shipping Destinations
We currently ship to addresses within India. Unfortunately, we do not offer international shipping at this time.
Shipping Methods and Costs
Standard Shipping: We offer standard shipping for all orders. The shipping cost will be calculated at checkout based on the weight and destination of your order.
Free Shipping
Orders over Rs 501 qualify for free standard shipping in Ajmer city . This offer is automatically applied at checkout.
Standard shipping: Some Products available on free shipping offer page are delivered free of cost , This offer is automatically applied at checkout.
Express Shipping: For faster delivery, we offer express shipping at an additional cost. The express shipping fee will be displayed at checkout.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Processing Time
Order Processing: Orders are processed within (1-2) business days after receiving your order confirmation email. Please note that orders are not processed on weekends or holidays.
Order Confirmation: Once your order is processed, you will receive a confirmation email with your tracking information.
Delivery Time
Standard Shipping: Delivery typically takes [3-7] business days from the date of shipment.
Express Shipping: Delivery typically takes [2-3] business days from the date of shipment.
Tracking Your Order-
You can track your order using the tracking number provided in your shipment confirmation email. Simply visit our website and enter your tracking number on the “Track Order” page.
Shipping Restrictions
P.O. Boxes: We do not ship to P.O. Box addresses. Please provide a physical address for delivery.
Hazardous Materials: Certain products may be considered hazardous materials and cannot be shipped. You will be notified if your order contains such items.
Shipping Issues
Delayed Shipments: While we strive to ensure timely delivery, there may be occasional delays due to unforeseen circumstances such as weather conditions or carrier issues. We appreciate your understanding and patience.
Lost or Damaged Packages: If your package is lost or damaged during transit, please contact our customer service team at info@docabi.in or call us at 8619245483. We will work with the carrier to resolve the issue as quickly as possible.
Order Changes and Cancellations
Order Changes: If you need to make changes to your order, please contact us immediately. We can accommodate changes if your order has not yet been processed.
Order Cancellations: If you wish to cancel your order, it can be cancelled through your login portal . Kindly check your placed orders , you will find cancellation option their . Cancellations can be made if the order has not yet been shipped.
Note: 2 % cancelation fee will be deducted if the order is cancelled by the customer & same will be notified at the time of cancelation of order .
Contact Us
If you have any questions or concerns about our Shipping Policy, please reach out to our customer service team at docabi.ajm@gmail.com or call us at +91 8619245483. We are here to assist you and ensure a smooth shipping experience.